No account needed
Project Reclaim does not require a login or account. Tap to begin and play locally on your device.
Official support · Project Reclaim
Get back to the good part.
Answers, fixes, and a direct line to the team. If something feels off, start here and we’ll help you get moving again.
Support signal
Response timeUsually within 1 business day
Start here
The fastest path depends on what you need. Choose the closest match.
Something not working?
Restart the app first. If the issue persists, note what you were doing and where it happened before contacting us.
Have a privacy question?
Read our Privacy Policy or email support. Please don’t include passwords or payment details.
Common questions
A few quick answers for launch-day issues.
Which devices does Project Reclaim support?
Project Reclaim is designed for current iPhone and iPad devices. Keeping iOS and the app up to date gives you the best experience.
How do I report a bug?
Email support with a short description, your device model, operating system version, and the steps that led to the issue. Screenshots are welcome.
Will I lose my progress if I reinstall?
Before reinstalling, contact support if you’re concerned about saved progress. We’ll help confirm the safest next step for your account.
How do I request deletion of my data?
Send a request from the email associated with your account. We’ll confirm the request and explain what happens next.
Still stuck?
We’re here.
Tell us what happened in your own words. A useful subject line is “Project Reclaim support”.
Email support ↗